FAQ

Q: How long does shipping take?
A: Orders typically arrive within 5–10 business days.

Q: Can I track my order?
A: Yes! You’ll receive a tracking number once your order ships.

Q: What is your return policy?
A: We offer a 7-day return policy for unused items in original packaging.

Q: What if my item arrives damaged?
A: Please contact us immediately with photos, and we’ll resolve the issue.

Q: How can I contact support?
A: You can reach us via email at support@Velcora.com.

Q: Do you offer refunds?
A: Yes, once your return is approved, refunds are processed within 5–7 business days.